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| Guyana Water Incorporated (GWI) will commence its annual countrywide disconnection campaign today for outstanding water service charges.According to Chief Executive (ag) Nigel Niles, while GWI is aware that its customers accumulate large expenses in December, the Company has appealed for customers to make water service charges a priority.“For the greater part of the year we attempted to educate our customers, through our various public education programs, about the importance of payment”, stated the Chief Executive, “unfortunately, we continue to have large amounts of debt on our database including customers who have not even paid for the first quarter of 2011. Over 85,000 GWI customers will have their service disrupted if payments are not made as soon as possible.”Niles explained that commencing from today GWI disconnection teams will mobilize to several key arrears which the company has identified with the most debt. These include communities in Georgetown such as South Ruimveldt Gardens, South Ruimveldt Park, Newtown, Kitty, Tucville, Bel Air Gardens, Lamaha Springs,Cheap NFL Jerseys Wholesale, Prashad Nagar, North Ruimveldt, Blygezight Campbellville and Kitty Campbellville.“We are also targeting outlying areas including several communities in Berbice such as New Amsterdam, Skeldon, and Rose Hall,” stated Niles, “crews will also be disconnecting in Linden and Essequibo; GWI intends to disconnect all customers with large arrears, primarily those who have not paid any bills for the year. These customers will be required to pay a reconnection fee of G$6000 (domestic customers) and G$13 000 (commercial customers).”GWI’s Billings Manager, Julie Ragnauth stated that the company has experienced challenges with the delivery of bills via post. “A number of bills were returned and we are working to rectify all issues with the Post Office,” stated Ragnauth, “however customers are aware that they are utilizing our service and should enquire about their service charges via our call centre. Non-receipt of a bill will not bar a customer from disconnection.”GWI customers with outstanding service charges can query their bills by contacting GWI’s Customer Service Call Centre on 227-8701. |
